🍔 Riverside Burgers
Privacy Policy
Last Updated: November 10, 2024
At Riverside Burgers, we value the privacy of our users. This privacy policy explains how we collect, use, and protect personal information through our mobile application.
1. Information We Collect
1.1 Personal Information
When you use our application, we may collect the following personal information:
- Full Name: For account creation and order processing
- Email Address: For account verification and communication
- Phone Number: For order tracking and delivery (optional)
- Delivery Address: For order delivery
- Payment Information: For secure payment processing (encrypted)
1.2 Automatically Collected Information
- Device Information: Device model, operating system version
- Usage Data: In-app navigation, preferences
- Location Information: For delivery services (with your permission)
- Cookies and Similar Technologies: For session management
2. How We Use Your Information
We use the collected information for the following purposes:
- ✅ Process and track orders
- ✅ Create and manage accounts
- ✅ Provide customer support
- ✅ Process payments securely
- ✅ Improve app performance
- ✅ Provide personalized experience
- ✅ Send promotional communications (with your consent)
- ✅ Comply with legal obligations
3. Information Sharing
We never sell your personal information. However, we may share it with third parties in the following circumstances:
3.1 Service Providers
- Payment Processors: For secure payment processing
- Delivery Services: For order delivery
- Cloud Services: For data storage (Supabase)
- Analytics Services: For app performance monitoring
3.2 Legal Requirements
We may disclose your information in response to legal obligations, court orders, or requests from public authorities.
4. Data Security
We implement the following security measures to protect your personal information:
- 🔒 SSL/TLS Encryption: All data transmission is encrypted
- 🔒 Secure Data Storage: Supabase secure infrastructure
- 🔒 Password Protection: Passwords are hashed and stored securely
- 🔒 Regular Security Audits: System security is continuously monitored
- 🔒 Access Control: Limited personnel access
5. Your Rights
Under GDPR and applicable data protection laws, you have the following rights:
- 📋 Right to know if your personal data is being processed
- 📋 Right to access your personal data
- 📋 Right to know the purpose of data processing
- 📋 Right to know third parties to whom your data is transferred
- 📋 Right to request correction of incomplete or inaccurate data
- 📋 Right to request deletion or destruction of your data
- 📋 Right to object to automated decision-making
6. Cookies
Our application uses cookies and similar technologies to improve user experience:
- Session Cookies: Maintain your login status
- Preference Cookies: Store your language and currency preferences
- Analytics Cookies: Analyze app usage
7. Children's Privacy
Our application is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Third-Party Links
Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies when visiting them.
9. Data Retention
We retain your personal data for as long as necessary for the purposes outlined in this policy or as required by law:
- Account Information: While your account is active
- Order History: 5 years (tax regulations)
- Communication Records: 3 years
- Marketing Consents: Until consent is withdrawn
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes through in-app notifications or email. We encourage you to review this policy periodically.
11. Contact Us
12. Consent
By using our application, you acknowledge that you have read, understood, and agree to this privacy policy.